TOPdesk to ServiceDesk Plus
Extremely easy, no special skill set or programming required. A complete TOPdesk to ServiceDesk Plus data migration tool.
The best TOPdesk to ServiceDesk Plus tool made for youThere’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneyAvoid complex data audit and tool development processes. Simply choose what data you need to migrate and set off with the transition immediately.
Simple transition processNo tech expertise required. Just select what data will go to the target system and enjoy the miracle happening.
Data structure maintenanceMove your help desk info in full to make certain that no ticket is missing vital customer service details.
Simple and easy procedure
You don’t have to bother about scripting or continuously control each piece of info moved.
Just attach both platforms, tick what you need to take to a new database and let the Migration Wizard do the remainder.
Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you expected.
Data safety is priority
Information is everything which is why we created a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You’re in control
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it is possible to select what goes where, when it starts, and how.
Our developers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service first
Except producing great customer service, we always want to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to migrate data from TOPdesk to ServiceDesk Plus
Strong privacy of your recordsThe migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and even custom fields, thus helping you to make sure that the data end up in the right destinations in ServiceDesk Plus.
Retained association between object and peopleWhen migrating your records from TOPdesk to ServiceDesk Plus we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from TOPdesk to ServiceDesk Plus
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from TOPdesk to ServiceDesk Plus work
Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from TOPdesk to ServiceDesk Plus.
Fill in the form with required credentials to allow our data migration tool to access records from your current help desk.
Connect ServiceDesk Plus
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences.
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to ServiceDesk Plus everything
When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from TOPdesk to ServiceDesk Plus.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
Let a pro perform your ServiceDesk Plus import
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