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TOPdesk to Qelp
migration service

Trouble-free , no special expertise or programming required. A complete TOPdesk to Qelp data migration tool.

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The best TOPdesk to Qelp tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick the records you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and see the wonders happening.
Data completion
Migrate your help desk data in full to make sure that no ticket has lost essential customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Attach the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is paramount

You data is key which is why we developed a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a few clicks you will be able to choose the data arrangement, when it starts, and how.

Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Except providing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from TOPdesk to Qelp

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Qelp.

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Maintained connection between object and people

When migrating your records from TOPdesk to Qelp we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to Qelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to Qelp work

  • Get ready

    Sign up and go to our migration software.

  • Connect TOPdesk

    Select and link your TOPdesk service desk with HDM.

  • Give the right to access your Qelp account.

  • Describe your business needs

    Let us know exactly what parts of your migration you wish to fine-tune

  • Get your requirements estimated

    We will investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from TOPdesk to Qelp all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Qelp import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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