TOPdesk to Paldesk
migration service
Trouble-free , no special knowledge or coding required. A complete TOPdesk to Paldesk data migration instrument.
TOPdesk to Paldesk
The best TOPdesk to Paldesk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose the records you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and see the wonders happening.Data completion
Transfer your help desk data in full to make sure that no ticket is missing vital customer support information.Automated tool
Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.
Connect the help desks, select records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.
Security is priority
Information is everything which is why we created a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You control the process
Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to choose what goes where, when it goes, and in what order.
Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service first
Outside of producing great customer service, we always aim to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from TOPdesk to Paldesk
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Paldesk.Next
Sustained connection between object and people
When migrating your records from TOPdesk to Paldesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TOPdesk to Paldesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from TOPdesk to Paldesk work
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Get ready
Sign up and go to our migration tool.
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Link TOPdesk
Opt and link your TOPdesk service desk with HDM.
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Connect Paldesk
Grant access to your Paldesk account.
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Detail your requirements
Let us understand precisely what parts of your migration you would like to adjust
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Have your preferences estimated
We will analyze your application and get back to you with a total price and a scope of work.
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Migrate from TOPdesk to Paldesk all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Paldesk import
Our team would be more than happy to run a custom migration in case you have particular needs.
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