TOPdesk to OTRS
Trouble-free , no special expertise or coding required. A complete TOPdesk to OTRS data migration software.
Risk-free and ReliableYour passwords along with records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & PreciseWe've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data
Strong privacy of your informationThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in OTRS.
Retained relation between object and peopleWhen migrating your records from TOPdesk to OTRS we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from TOPdesk to OTRS
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from TOPdesk to OTRS work
Register and go to our migration service.
Select and connect your TOPdesk service desk with HDM.
Give the right to access your OTRS account.
Explain your needs
Let us understand precisely what components of your migration you need to tweak
Get your needs estimated
We will investigate your application and get back to you with a the overall cost and a scope of tasks.
Migrate from TOPdesk to OTRS all data
Move all your customer support records in a single push.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
Thanks for your request!
We'll get back to you as soon as we have the estimate ready.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT