TOPdesk to osTicket
migration service

Trouble-free, no special skill set or programming required. A complete TOPdesk to osTicket data migration software.

More details

The best TOPdesk to osTicket tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost vital customer service details.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your customer data migrates completeand we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have see your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it will be possible to select what goes where, when it starts, and in what order.

Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we strive to propose the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from TOPdesk to osTicket

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields, thus helping you to ensure that the records end up in the right destinations in osTicket.

Next

Sustained relation between object and people

When migrating your records from TOPdesk to osTicket we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from TOPdesk to osTicket

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to osTicket work

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your osTicket import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

3 Strategies to Follow When Switching Help Desks

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

Book a Call
cancel
%s
— %s