TOPdesk to LiveChat
Effortless, no special expertise or programming required. A complete TOPdesk to LiveChat data migration instrument.
Your best tool for TOPdesk to LiveChat data migrationNo need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resourcesSkip complex data audit and script development processes. Just pick the records you need to migrate and start the transition immediately.
Effortless migrationNo special knowledge or skill required. Just pick what data will go to the new solution and see the miracle happening.
Record completionMigrate your help desk records in full to make certain that no ticket is missing critical customer support details.
You don’t have to bother about scripting or continuously control each piece of info transferred.
Just attach both platforms, choose what you need to migrate and allow the system do the rest for you.
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you expected.
Security is paramount
You data is key which is why we created a tool that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You’re in charge
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In only a couple of clicks you will be able to choose what goes where, when it goes, and how.
Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Good service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from TOPdesk to LiveChat
Strong security of your informationThe migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard as well as custom fields, thus helping you to be sure that the records end up being in the right destinations in LiveChat.
Maintained link between object and peopleWhen migrating your data from TOPdesk to LiveChat we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from TOPdesk to LiveChat
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TOPdesk to LiveChat work
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from TOPdesk to LiveChat.
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences.
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to LiveChat everything
Once everything's tested, find a quiet time with the minimal load on the support team and start migrating from TOPdesk to LiveChat.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
Let a professional run your LiveChat import
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