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TOPdesk to Keeping.com
migration service

Smooth , no special skill set or programming required. A complete TOPdesk to Keeping.com data migration instrument.

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Your best tool for TOPdesk to Keeping.com data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to move and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the new system and see the magic happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer service details.
Automated migration

Scared that you’ll have to use special skills to move your info? Worry not as we made sure that our tool simple to use as it can possibly be.

Attach the help desks, select data, click ok, and the migration is ready!

Data maintenance

Your customer info comes complete and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or records.

You may be certain with HDM no data breaches will take place.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from TOPdesk to Keeping.com

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Keeping.com.

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When migrating your data from TOPdesk to Keeping.com we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TOPdesk to Keeping.com work

  • Prepare

    Register and go to our migration software.

  • Pick and connect your TOPdesk support desk with HDM.

  • Connect Keeping.com

    Grant the right to access your Keeping.com account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you want to fine-tune

  • Have your requirements estimated

    We will investigate your application and send you with a price range and a scope of work.

  • Migrate from TOPdesk to Keeping.com everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Keeping.com import

Our staff would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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