96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

TOPdesk to Jitbit HelpDesk
migration service

Smooth , no special knowledge or programming required. A complete TOPdesk to Jitbit HelpDesk data migration instrument.

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Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from TOPdesk to Jitbit HelpDesk

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Jitbit HelpDesk.

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When migrating your data from TOPdesk to Jitbit HelpDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from TOPdesk to Jitbit HelpDesk work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from TOPdesk to Jitbit HelpDesk.

  • Connect TOPdesk

    Complete the form with required credentials to permit our data migration tool to fetch records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk all data

    Once everything's validated, find a quiet time with the least load on the support department and begin migrating from TOPdesk to Jitbit HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Jitbit HelpDesk import

Our staff would be more than happy to run a personalized migration in case you have special demands.
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