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TOPdesk to Issuetrak
migration service

Extremely easy , no special expertise or programming required. A complete TOPdesk to Issuetrak data migration tool.

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The best TOPdesk to Issuetrak tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick customer info you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and observe the magic happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer support details.
Simple and easy process

You don’t have to bother about coding or constantly control each record moved.

Just link your source and target, pick what you want to take to a new database and let the system do the remainder.

Data dependency

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we aim to deliver the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from TOPdesk to Issuetrak

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Issuetrak.

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Retained association between object and people

When migrating your records from TOPdesk to Issuetrak we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to Issuetrak work

  • Get ready

    Register and go to our migration software.

  • Connect TOPdesk

    Select and link your TOPdesk support desk with HDM.

  • Give the right to access your Issuetrak account.

  • Express your business needs

    Let us understand precisely what parts of your migration you need to tweak

  • Have your preferences estimated

    We will investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from TOPdesk to Issuetrak everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Issuetrak import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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