TOPdesk to inSided
migration service

Smooth , no special know how or programming required. A complete TOPdesk to inSided data migration tool.

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Your best tool for TOPdesk to inSided data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new platform and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer service details.
Effortless procedure

No need to worry about coding or constantly control each piece of info transferred.

Just attach both platforms, tick what you want to migrate and let the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

You data is key which is why we designed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You’re in charge

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from TOPdesk to inSided

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in inSided.

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Sustained association between object and people

When migrating your data from TOPdesk to inSided we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TOPdesk to inSided work

  • Prepare

    Sign up and go to our migration software.

  • Connect TOPdesk

    Pick and connect your TOPdesk support desk with HDM.

  • Give the right to access your inSided account.

  • Express your needs

    Let us understand precisely what elements of your migration you need to modify

  • Get your needs estimated

    We shall investigate your case and get back to you with a price range and a scope of work.

  • Migrate from TOPdesk to inSided all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your inSided import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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