TOPdesk to Help Sumo
migration service
Effortless , no special know how or programming required. A complete TOPdesk to Help Sumo data migration software.
TOPdesk to Help Sumo
Your best tool for TOPdesk to Help Sumo data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Just choose what data you need to transfer and set off with the transition right away.Simple transition process
No tech expertise required. Just choose what data will go to the new system and enjoy the wonders happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer support information.Automated migration
Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Connect the help desks, pick records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we developed a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Data mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a couple of clicks it is possible to select what goes where, when it starts, and in what order.
Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer service, we always strive to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from TOPdesk to Help Sumo
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Help Sumo.Next
Retained connectivity between object and people
When migrating your data from TOPdesk to Help Sumo we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from TOPdesk to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TOPdesk to Help Sumo work
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Prepare
Sign up and go to our migration wizard.
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Link TOPdesk
Pick and link your TOPdesk service desk with HDM.
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Connect Help Sumo
Give access to your Help Sumo account.
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Outline your requirements
Let us know exactly what components of your migration you would like to tweak
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Get your requirements estimated
We will analyze your case and get back to you with a cost and a scope of tasks.
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Migrate from TOPdesk to Help Sumo everything
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Help Sumo import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
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