TOPdesk to HarmonyPSA
migration service

Smooth , no special expertise or programming required. A complete TOPdesk to HarmonyPSA data migration instrument.

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Your best tool for TOPdesk to HarmonyPSA data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just pick the records you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and see the wonders happening.
Record completion
Move your help desk data in full to make sure that no ticket is missing essential customer support details.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Connect the platforms, select records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you expected.

Security is priority

You data is everything which is why we designed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in charge

Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from TOPdesk to HarmonyPSA

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in HarmonyPSA.

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Retained relation between object and people

When migrating your data from TOPdesk to HarmonyPSA we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to HarmonyPSA

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TOPdesk to HarmonyPSA work

  • Prepare

    Sign up and go to our migration wizard.

  • Select and link your TOPdesk support desk with HDM.

  • Grant access to your HarmonyPSA account.

  • Express your requirements

    Let us know what parts of your migration you would like to fine-tune

  • Have your needs estimated

    We will research your case and send you with a cost and a scope of tasks.

  • Migrate from TOPdesk to HarmonyPSA all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your HarmonyPSA import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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