The User-friendly and Problem-free TOPdesk to Freshservice Data Import Service You'll Discover
Companies among various niches choose us
How TOPdesk to Freshservice Data Migration Runs
You can perform data migration in five simple actions, applying our automated migration service. If you’re dealing with a complex data structure, feel free to choose our customized way. We’re up for it to meet your unique needs.
Step 1. Get going by linking your TOPdesk and Freshservice solutions
Step 2. Select the information you need to export from TOPdesk to Freshservice or vice versa
Step 3. Check the record fields adjusted and correct matches if required
Step 4. Set up a Free Demo to preview how the records will look after the export
Step 5. If everything is good, continue your Full Migration
Step 1. Get in touch with us concerning custom help desk data import
Step 2. Empower our team of migration ninjas you through your personalized migration
Step 3. Carry out Demo Migration to look at what your historic records will be after the import
Step 4. Proceed Full Migration if a fresh setup works good to you
Help Desk Migration Is Your Perfect Service When Exporting from TOPdesk to Freshservice
Fix on your crucial goals. We'll take care of the heavy lifting
Whether you’re importing from TOPdesk to Freshservice, use our automated migration service. It will permit you to import or export all your data to a future help desk in just a few clicks. Thus, you can get your migration done in a timely fashion without putting urgent projects without putting it off.
Data import and export with security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We deliver maximum customer service data guard applying valid modes, alongside regulatory compliance, accepted server safeguarding, and regular security scans.
Go with the migration tool that clients recommend
With numerous efficient data imports performed by us, Help Desk migration service has gained plenty of service-linked awards and positive reviews. And our pursuit of quality does not terminate there. Since Help Desk Migration's purpose is to take in all your data migration requirements, we remain growing our app and frequently add to it with new features.
Apply easy mapping to handle all your needs
Relieve yourself from the long-lasting load of adding missing record types or data entities along TOPdesk to Freshservice migration. Now you can map regular and custom fields, apart from that tailor your data import and export right in our Migration Wizard. This will keep the original system of your records effortlessly on your side.
Pick a suitable time for data import
Pick the most suitable time to set up and launch the help desk data import workflow. On top of that, our Delta feature will empower you to migrate the during migration changed entities after the historical customer support data was exported. Then, relax and empower our platform do the rest.
Work with a support agents you can completely be sure of
Are you experiencing hardships with your Supported Platform data import and export? Greenlight Help Desk Migration customer support team explore your setback. With plenty of involvement migrating records, Help Desk Migration experts are well-seasoned to confirm a well-done migration of your business data.
What Sorts of Entities Can You Import from TOPdesk to Freshservice ?
With our Migration service, you can without trouble import and export big volumes of various data types to or from TOPdesk to Freshservice. Review the selection of record types you can migrate incorporating automation by yourself from tech support agents.
Do you require certain TOPdesk to Freshservice import or export demands?
Let's discuss your requirements for a custom data import.
| TOPdesk objects | Freshservice objects | |
|---|---|---|
| Help Desk | ||
| Operator groups | Groups | |
| Operators | Agents | |
| Branches | Departments | |
| Persons | Requesters | |
| Incidents | Tickets | |
| Changes | Changes | |
| Knowledge Base | ||
| Categories | Categories | |
| Items | Folders | |
| Article Items | Articles | |
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Advance Your TOPdesk to Freshservice Migrate with These Options
Bypass attachments
Does your desired customer service tool provide small data storage? Skip attachments, especially if your current support data loses none of its value without them. The migration time will shorten greatly.
Choose a extra tag to the exported tickets
Choose extra tags to the imported tickets — like so, you won’t misinterpret them with those remaining. You may further sort the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Import inline images as attachments
Export the images fixed into tickets as attachments. The migration time might take more time, but the images will stay along on a new help desk solution.
Give a try to our Demo with custom records by copying 20 entities
Avoid any guessing. Ensure you comprehend totally how the entities look like after you’ve moved them. Our Demo with custom data lets you appoint 20 entities for a test transfer.
Transfer newest data first
Opt for this castomization to move your newest records in a chronological order, from most recent to oldest. This custom capability is exclusive to Full Migrations.
How much does TOPdesk to Freshservice data migration cost?
How much will you need to invest in the switch from TOPdesk to Freshservice? The cost will mostly lean on the business data volume you want to migrate, the complexity of your specifications, and the features you’ll choose or custom work you’ll inquire. Run a Free Demo to test the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceYour Help Desk Data Import is Protected at Each and Every Phase
With Help Desk Migration service, you’ll never have to worry about safety of valuable data. We regularly test all servers and make updates, so that your data is protected based on the latest standards.
We apply a strict two-factor access policy
Help Desk Migration Wizard secured your information from illegal acquiring access with 2FA authentication. On top of that, only your agents with admin rights can import your TOPdesk data. With these security features in order, you don't worry about data leakage.
We employ Three-layer
Help Desk Migration offers 3 levels of records security. At the physical level, we shield our data hosting facilities from logical and physical breach. At the app layer, we block any unsanctioned access to your business data on our platform. And, finally, on the network level, we secure our networks against cyber abuse.
We follow security levels
We take care of your business records based on all essential security standards. Our Help Desk Migration service has an comprehensive list of compliance, and we keep enlarging it. Currently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
Feedback encourages us upgrade our tool: Several thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed TOPdesk to Freshservice Import in Several Clicks
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