TOPdesk to FocalScope
migration service
Smooth , no special skill set or coding required. A complete TOPdesk to FocalScope data migration tool.
TOPdesk to FocalScope
Your best tool for TOPdesk to FocalScope data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and observe the magic happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing essential customer service information.Automated migration
Afraid that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool simple to use as possible.
Link the help desks, pick data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you left it.
Data safety is paramount
Information is everything which is why we created a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You control the process
Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from providing great customer service, we always aim to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to migrate data from TOPdesk to FocalScope
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in FocalScope.Next
Retained connection between object and people
When migrating your data from TOPdesk to FocalScope we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TOPdesk to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TOPdesk to FocalScope work
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Prepare
Sign up and go to our migration tool.
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Link TOPdesk
Choose and connect your TOPdesk service desk with HDM.
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Connect FocalScope
Grant the right to access your FocalScope account.
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Express your needs
Let us know exactly what elements of your migration you wish to tweak
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Have your preferences estimated
We will investigate your application and send you with a price and a scope of work.
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Migrate from TOPdesk to FocalScope everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your FocalScope import
Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
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