TOPdesk to Faveo Helpdesk
Extremely easy, no special knowledge or coding required. A complete TOPdesk to Faveo Helpdesk data migration instrument.
The best TOPdesk to Faveo Helpdesk tool made for youThere’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and moneySkip the system analysis and script development processes. Simply decide on what data you need to move and start the transition right away.
Simple migrationNo tech knowledge or skill needed. Just pick what data will go to the target platform and enjoy the magic happening.
Data completionMove your help desk records in full to make certain that no ticket has lost vital customer service information.
Scared that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.
Link the help desks, pick records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you expected.
Security is priority
Information is everything which is why we developed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You control the process
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press it will be possible to select the data arrangement, when it goes, and in what order.
Our developers took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Good service first
Apart from producing great customer service, we always aim to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from TOPdesk to Faveo Helpdesk
Strong privacy of your informationThe migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard as well as custom fields, thus letting you be sure that the data end up in the right places in Faveo Helpdesk.
Retained connectivity between object and peopleWhen migrating your records from TOPdesk to Faveo Helpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from TOPdesk to Faveo Helpdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from TOPdesk to Faveo Helpdesk work
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from TOPdesk to Faveo Helpdesk.
Fill out the form with requested credentials to permit our data migration tool to access records from your current help desk.
Link Faveo Helpdesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences.
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Faveo Helpdesk everything
When everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from TOPdesk to Faveo Helpdesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.