TOPdesk to DualDesk
migration service
Trouble-free , no special know how or coding required. A complete TOPdesk to DualDesk data migration instrument.
TOPdesk to DualDesk
The best TOPdesk to DualDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just choose customer info you need to move and set off with the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the new system and observe the magic happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost essential customer support information.Simple and easy process
You don’t have to bother about coding or continuously control each record transferred.
Just link your source and target, pick what you want to migrate and allow the tool deal with the remainder.
Data maintenance
Your information migrates complete , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our staff members can access to your passwords or other information.
You may be certain with HDM no data breaches will take place.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we work to offer the most effective migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from TOPdesk to DualDesk
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in DualDesk.Next
Maintained connectivity between object and people
When migrating your records from TOPdesk to DualDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from TOPdesk to DualDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from TOPdesk to DualDesk work
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Get ready
Sign up and go to our migration tool.
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Connect TOPdesk
Select and link your TOPdesk service desk with HDM.
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Link DualDesk
Give the right to access your DualDesk account.
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Explain your needs
Let us understand precisely what aspects of your migration you want to tweak
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Have your requirements estimated
We'll research your application and get back to you with a price and a scope of work.
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Migrate from TOPdesk to DualDesk everything
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your DualDesk import
Our team would be more than happy to perform a custom migration if you have specific needs.
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