TOPdesk to DiamanteDesk
migration service

Trouble-free , no special know how or coding required. A complete TOPdesk to DiamanteDesk data migration tool.

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The best TOPdesk to DiamanteDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and see the magic happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer service information.
Effortless procedure

You don’t have to bother about coding or continuously watch each record moved.

Just attach both platforms, choose what you need to migrate and allow the system deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is everything which is why we developed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from TOPdesk to DiamanteDesk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in DiamanteDesk.

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Sustained connectivity between object and people

When migrating your records from TOPdesk to DiamanteDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to DiamanteDesk work

  • Get ready

    Sign up and go to our migration service.

  • Pick and connect your TOPdesk service desk with HDM.

  • Give access to your DiamanteDesk account.

  • Explain your needs

    Let us know exactly what aspects of your migration you want to adjust

  • Have your requirements estimated

    We shall analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from TOPdesk to DiamanteDesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your DiamanteDesk import

Our team would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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