TOPdesk to Deskpro
migration service
Smooth , no special expertise or coding required. A complete TOPdesk to Deskpro data migration software.
TOPdesk to Deskpro
Your best tool for TOPdesk to Deskpro data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply choose customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the miracle happening.Record completion
Migrate your help desk data in full to ensure that no ticket has lost essential customer service details.Simple and easy procedure
You don’t have to bother about coding or continuously watch each record moved.
Just attach your source and target, tick what you need to take to a new database and allow the Migration Wizard do the remainder.
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.
You may rest assured that with HDM no data breaches are possible.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Simple & effective
In just a few buttons to press it is possible to pick what goes where, when it starts, and how.
Our software took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from TOPdesk to Deskpro
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Deskpro.Next
Maintained connectivity between object and people
When migrating your data from TOPdesk to Deskpro we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TOPdesk to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TOPdesk to Deskpro work
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Prepare
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from TOPdesk to Deskpro.
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Connect TOPdesk
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect Deskpro
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Deskpro everything
When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from TOPdesk to Deskpro.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Deskpro import
Our staff would be more than happy to run a customized migration if you have specific needs.
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