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TOPdesk to DeskCenter Management Suite
migration service

Trouble-free , no special skill set or programming required. A complete TOPdesk to DeskCenter Management Suite data migration software.

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The best TOPdesk to DeskCenter Management Suite tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and see the magic happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer service details.
Easy process

You don’t have to bother about coding or continuously control each record moved.

Just attach your source and target, choose what you want to take to a new database and let the Migration Wizard do the rest for you.

Data maintenance

Your customer data comes complete and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have see your passwords or other information.

You may be sure that with HDM no data breaches will take place.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from TOPdesk to DeskCenter Management Suite

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in DeskCenter Management Suite.

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Sustained relation between object and people

When migrating your records from TOPdesk to DeskCenter Management Suite we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to DeskCenter Management Suite work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and connect your TOPdesk support desk with HDM.

  • Give the right to access your DeskCenter Management Suite account.

  • Express your requirements

    Let us understand precisely what parts of your migration you need to modify

  • Have your preferences estimated

    We shall analyze your application and get back to you with a cost and a scope of tasks.

  • Migrate from TOPdesk to DeskCenter Management Suite all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your DeskCenter Management Suite import

Our team would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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