TOPdesk to DataKnowl
migration service

Trouble-free , no special skill set or programming required. A complete TOPdesk to DataKnowl data migration tool.

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The best TOPdesk to DataKnowl tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer service information.
Easy procedure

No need to worry about coding or continuously watch each record transferred.

Just attach both platforms, tick what you want to migrate and let the system deal with the rest for you.

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we created a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from TOPdesk to DataKnowl

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in DataKnowl.

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Sustained relation between object and people

When migrating your records from TOPdesk to DataKnowl we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to DataKnowl work

  • Get ready

    Sign-up and go to our migration software.

  • Connect TOPdesk

    Opt and connect your TOPdesk service desk with HDM.

  • Give access to your DataKnowl account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you want to tweak

  • Get your preferences estimated

    We'll research your application and send you with a price and a scope of work.

  • Migrate from TOPdesk to DataKnowl all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your DataKnowl import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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