TOPdesk to Database
migration service

Extremely easy, no special know how or coding required. A complete TOPdesk to Database data migration software.

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The best TOPdesk to Database tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose what data you need to move and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing essential customer support details.
Automated tool

Worried that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Link the platforms, pick records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is everything which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to select the data arrangement, when it goes, and in what order.

Our software considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from TOPdesk to Database

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you ensure that the data end up being in the right destinations in Database.

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Retained link between object and people

When migrating your records from TOPdesk to Database we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to Database work

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Database import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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