TOPdesk to Database
migration service

Extremely easy , no special know how or coding required. A complete TOPdesk to Database data migration software.

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Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to migrate data from TOPdesk to Database

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Database.

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When migrating your records from TOPdesk to Database we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from TOPdesk to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from TOPdesk to Database work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from TOPdesk to Database.

  • Connect TOPdesk

    Fill out the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect Database

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Database all data

    When everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from TOPdesk to Database.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Database import

Our team would be more than happy to perform a customized migration in case you have specific needs.
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