TOPdesk to CustomerFirst
migration service
Trouble-free , no special knowledge or programming required. A complete TOPdesk to CustomerFirst data migration software.
TOPdesk to CustomerFirst
The best TOPdesk to CustomerFirst tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and see the miracle happening.Data completion
Move your help desk info in full to ensure that no ticket is missing vital customer support information.Easy procedure
No need to worry about coding or constantly watch each piece of info transferred.
Just attach both platforms, choose what you need to migrate and let the Migration Wizard do the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you expected.
Security is priority
You data is everything which is why we created a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Simple & effective
In only a couple of buttons to press it is possible to choose what goes where, when it starts, and how.
Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Outside of producing great customer support services, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from TOPdesk to CustomerFirst
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in CustomerFirst.Next
Retained link between object and people
When migrating your records from TOPdesk to CustomerFirst we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TOPdesk to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from TOPdesk to CustomerFirst work
-
Get ready
Sign-up and go to our migration software.
-
Link TOPdesk
Choose and link your TOPdesk service desk with HDM.
-
Connect CustomerFirst
Give the right to access your CustomerFirst account.
-
Outline your needs
Let us understand precisely what aspects of your migration you need to fine-tune
-
Have your preferences estimated
We shall research your case and send you with a total price and a scope of work.
-
Migrate from TOPdesk to CustomerFirst all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your CustomerFirst import
Our team would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Top Benefits of Cloud Migration in 2019
Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…
Help Desk System Reviews
Top 5 Help Desk Features We Love. And You Should Too
No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…
Help Desk System Reviews
A Guide To Help Desk Software
What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…