96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

TOPdesk to CrazyCall
migration service

Smooth , no special knowledge or coding required. A complete TOPdesk to CrazyCall data migration software.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from TOPdesk to CrazyCall

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in CrazyCall.

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Maintained connection between object and people

When migrating your data from TOPdesk to CrazyCall we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from TOPdesk to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from TOPdesk to CrazyCall work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your TOPdesk support desk with HDM.

  • Connect CrazyCall

    Grant access to your CrazyCall account.

  • Express your requirements

    Let us know exactly what aspects of your migration you need to fine-tune

  • Have your requirements estimated

    We'll research your application and get back to you with a price range and a scope of work.

  • Migrate from TOPdesk to CrazyCall everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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We'll get back to you as soon as we have the estimate ready.

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Talk to an Expert

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your CrazyCall import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Mehr Erfahrungsberichte anzeigen
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    Migrieren Sie die Daten automatisch

    Überzeugen Sie sich selbst, dass umziehen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
    Kostenlose Migration ausprobieren

    Lassen Sie einen Spezialisten Ihren Zendesk-Import durchführen

    Unser Personal würde sich sehr freuen, eine Anpassung der Migration durchzuführen, falls Sie speziell Anforderungen haben.
    Schätzen Sie den Preis
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Voir plus de témoignages
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    Migrer les données par vos propres moyens

    Constatez par vous-même que le transfert d'un service d'assistance à un autre est facile, même si vous n'êtes pas très calé en informatique.
    Démarrer la migration automatisée

    Laissez un expert effectuer votre importation Zendesk

    Notre personnel se fera un plaisir d’ effectuer une migration individualisée si vous avez des exigences particulières.
    Obtenir une estimation de prix
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver más testimonios
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    Migra los datos automáticamente

    Ve por ti mismo que cambiar desde una mesa de ayuda a otra es fácil incluso si no tienes conocimientos de informática.
    Comienza una migración automatizada

    Deja que un especialista ejecute la importación de tu Zendesk

    Nuestro personal estará encantado de ejecutar una migración personalizada en caso de que tengas necesidades especiales
    Obtén una estimación del precio
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver os mais depoimentos
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    Migre os dados automaticamente

    Veja você mesmo que trocar de um help desk para outro é fácil mesmo que você não seja muito experiente em computadores.
    Inicie uma migração automatizada

    Deixe que um perito execute sua importação do Zendesk

    Nossa equipe ficaria mais do que feliz em executar uma migração customizada caso você tenha uma exigência especial.
    Obter uma estimativa de preço

    © 2020
    Help Desk Migration service


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