TOPdesk to bold360
migration service
Extremely easy , no special skill set or programming required. A complete TOPdesk to bold360 data migration tool.
TOPdesk to bold360
The best TOPdesk to bold360 tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to transfer and start the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the target system and enjoy the wonders happening.Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost vital customer service information.Automated tool
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool accessible as possible.
Link the platforms, pick records, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
You data is key which is why we created a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from TOPdesk to bold360
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in bold360.Next
Sustained association between object and people
When migrating your records from TOPdesk to bold360 we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TOPdesk to bold360
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from TOPdesk to bold360 work
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Get ready
Sign up and go to our migration wizard.
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Connect TOPdesk
Choose and connect your TOPdesk service desk with HDM.
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Link bold360
Grant the right to access your bold360 account.
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Clarify your needs
Let us know exactly what components of your migration you need to modify
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Get your preferences estimated
We'll research your case and send you with a cost and a scope of work.
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Migrate from TOPdesk to bold360 everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your bold360 import
Our team would be more than happy to perform a personalized migration if you have particular needs.
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