TOPdesk to Awesome Support (WordPress)
migration service
Effortless , no special know how or coding required. A complete TOPdesk to Awesome Support (WordPress) data migration tool.
TOPdesk to Awesome Support (WordPress)
Your best tool for TOPdesk to Awesome Support (WordPress) data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to move and start the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the target platform and observe the magic happening.Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer service information.Simple and easy process
You don’t have to bother about scripting or continuously watch each record moved.
Just attach both platforms, pick what you need to take to a new database and let the tool do the remainder.
Intact connections
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
You data is key which is why we developed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.
Our software took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Outside of producing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from TOPdesk to Awesome Support (WordPress)
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Awesome Support (WordPress).Next
Maintained connectivity between object and people
When migrating your data from TOPdesk to Awesome Support (WordPress) we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TOPdesk to Awesome Support (WordPress)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TOPdesk to Awesome Support (WordPress) work
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Prepare
Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from TOPdesk to Awesome Support (WordPress).
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Link TOPdesk
Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect Awesome Support (WordPress)
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Awesome Support (WordPress) everything
When everything's tested, choose a quiet time with the minimal load on the support department and start migrating from TOPdesk to Awesome Support (WordPress).
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Awesome Support (WordPress) import
Our staff would be more than happy to perform a personalized migration in case you have special demands.
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