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TOPdesk to Awesome Support (WordPress)
migration service

Effortless , no special know how or coding required. A complete TOPdesk to Awesome Support (WordPress) data migration tool.

More details

Your best tool for TOPdesk to Awesome Support (WordPress) data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to move and start the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the target platform and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer service information.
Simple and easy process

You don’t have to bother about scripting or continuously watch each record moved.

Just attach both platforms, pick what you need to take to a new database and let the tool do the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we developed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.

Our software took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from TOPdesk to Awesome Support (WordPress)

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Awesome Support (WordPress).

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Maintained connectivity between object and people

When migrating your data from TOPdesk to Awesome Support (WordPress) we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TOPdesk to Awesome Support (WordPress) work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from TOPdesk to Awesome Support (WordPress).

  • Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Awesome Support (WordPress)

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) everything

    When everything's tested, choose a quiet time with the minimal load on the support department and start migrating from TOPdesk to Awesome Support (WordPress).

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
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Let a professional perform your Awesome Support (WordPress) import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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