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TOPdesk to Adobe Experience Manager
migration service

Extremely easy , no special expertise or coding required. A complete TOPdesk to Adobe Experience Manager data migration tool.

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The best TOPdesk to Adobe Experience Manager tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on the records you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and see the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket is missing critical customer service details.
Automated tool

Scared that you’ll need special skills to move your info? Worry not as we ensured that our tool is as easy to use as possible.

Connect the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

Information is key which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from TOPdesk to Adobe Experience Manager

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in Adobe Experience Manager.

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Maintained association between object and people

When migrating your records from TOPdesk to Adobe Experience Manager we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to Adobe Experience Manager work

  • Get ready

    Register and go to our migration service.

  • Pick and connect your TOPdesk support desk with HDM.

  • Grant access to your Adobe Experience Manager account.

  • Detail your requirements

    Let us know what components of your migration you want to adjust

  • Get your preferences estimated

    We will analyze your application and send you with a price range and a scope of tasks.

  • Migrate from TOPdesk to Adobe Experience Manager all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Adobe Experience Manager import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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