Ticksy import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

More details

Spotless Ticksy import services just for you

Your platform migration issues are behind you now. Complete platform to platform migration with HDM quick and hassle-free.
Less time & money spent
Lower price, a faster transition to the new system, and no need to design the migration script. Get it all with HDM service.
Transparent process
Simply get the customer info ready for the import ahead of time and begin moving your data. It’s not necessary to deal with everything alone.
Essential custom records right beside you
No matter if it is for compliance reasons, or convenience, move your historical data to the new tool to keep the track of customer data easier.
Automated migration

Only the smallest preparations are to get done on your side. We already created the script.

All you have to do is configure your help desk migration requirements and you’re ready to go.

Data relationship integrity

All your emails will move complete and whole. Together with its smallest details, all data is intact.

The same applies to the help desk and CSV data. As a result, you get useable information.

Your info is secure

When you provide your access credentials to our system, you can trust us.

Only the personnel directly connected to the data transfer will be able to access to your accounts or data.

All the records is shielded by the state of the encryption systems from any electronic attacks.

Mapping records

Choose what data will migrate to your new solution yourself.

While managing the migration setup, you can specify what entities to leave behind and what will stay.


The entire process was solely designed to allow users to complete the migration themselves.

You don’t have to have special experience or exceptional knowledge, just follow the on-screen hints.

Customer support

Our main goal is to make our service as pleasant to you as as feasible, and G2 Crowd has already recognized it. We always go after high-level service and proper communication.

Regardless of the way you contact us, we are always ready to solve your migration queries.

What are the key reasons to import data to Ticksy utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.


Simple to use wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration make it easier to instantly move custom fields, as well as map their destination.


Maintained relations between objects and people

All tickets will be imported to Ticksy with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.


Relations illustration

Objects you may import to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Ticksy in several easy steps

  • Get ready

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Select and connect your source support desk with HDM.

  • Connect Ticksy

    Give the right to access your Ticksy account.

  • Clarify your business needs

    Let us know what components of your migration you want to adjust

  • Have your requirements estimated

    We will analyze your application and get back to you with a price range and a scope of work.

  • Import to Ticksy everything

    Transfer all your customer service records in a single push.

We always keep your data secure

We consider security very seriously and have built an in-depth set of practices, technologies, and policies to help ensure your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Ticksy import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

Embracing Efficiency and Value of Help Desk Migration

As companies shift to digital solutions, you may discover other tools that perform better and fit their needs better apart from your existing systems. Let’s…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

Book a Call
— %s