Ticksy to ServiceNow
migration service

Smooth, no special skill set or programming required. A complete Ticksy to ServiceNow data migration instrument.

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Your best tool for Ticksy to ServiceNow data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose the records you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and see the magic happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing vital customer support details.
Simple and easy procedure

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and let the Migration Wizard do the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we created a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in charge

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Ticksy to ServiceNow

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields, thus helping you to be sure that the data end up being in the right destinations in ServiceNow.

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Maintained connectivity between object and people

When migrating your data from Ticksy to ServiceNow we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Ticksy to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Ticksy to ServiceNow work

  • Prepare

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Ticksy to ServiceNow.

  • Connect Ticksy

    Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect ServiceNow

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences.

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    When everything's validated, find a quiet time with the least load on the support team and begin migrating from Ticksy to ServiceNow.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ServiceNow import

Our staff would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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