TicketLab import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

Secure and Safe

Your passwords along with records are safe with us and will be used for import only.

Swift & Furious

It takes you no longer than 15 minutes to set up the import to TicketLab and run the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.

What are the key reasons to import data to TicketLab
using Help Desk Migration?

Security first

We do not share any of your information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration helps you to automatically transmit custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to TicketLab with their corresponding agents, contacts, and attachments, as a result, saving the record of customers' requests.

Objects you may import to TicketLab

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to TicketLab in 6 simple steps

Get ready

Register and go to our migration wizard.
Link source Help Desk

Pick and connect your source service desk with HDM.
Connect TicketLab

Give the right to access your TicketLab account.
Outline your business needs

Let us know exactly what parts of your migration you want to fine-tune
Get your requirements estimated

We'll analyze your case and send you with a price range and a scope of tasks.
Import to TicketLab all data

Move all your customer service records in a single push.

We always keep all data safe

We consider safety very seriously and have established an in-depth set of practices , technologies , and policies to help ensure your data is secure.

Read our security manual

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To TicketLab

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.