Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

TicketLab to Ticksy
migration service

Trouble-free , no special know how or programming required. A complete TicketLab to Ticksy data migration instrument.

More details

The best TicketLab to Ticksy tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and observe the magic happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer support information.
Easy procedure

You don’t have to bother about scripting or continuously watch each record transferred.

Just attach your source and target, tick what you want to take to a new database and let the Migration Wizard deal with the remainder.

Data maintenance

Your customer data comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees can access to your credentials or records.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to deliver the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from TicketLab to Ticksy

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in Ticksy.

Next

Sustained association between object and people

When migrating your records from TicketLab to Ticksy we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from TicketLab to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TicketLab to Ticksy work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and link your TicketLab service desk with HDM.

  • Connect Ticksy

    Grant access to your Ticksy account.

  • Describe your requirements

    Let us understand precisely what parts of your migration you wish to modify

  • Get your requirements estimated

    We shall analyze your application and send you with a price range and a scope of work.

  • Migrate from TicketLab to Ticksy all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Ticksy import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

The 10 Languages You Need to Support if You Sell Worldwide

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…

Book a Call
cancel
%s
— %s