TicketLab to SherpaDesk
migration service
Effortless , no special expertise or coding required. A complete TicketLab to SherpaDesk data migration instrument.
TicketLab to SherpaDesk
Your best tool for TicketLab to SherpaDesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to move and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the magic happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer service information.Automated migration
Worried that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface accessible as it can possibly be.
Link the help desks, select data, click ok, and you’re done!
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from TicketLab to SherpaDesk
Strong security of your records
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in SherpaDesk.Next
Maintained relation between object and people
When migrating your data from TicketLab to SherpaDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TicketLab to SherpaDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TicketLab to SherpaDesk work
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Prepare
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from TicketLab to SherpaDesk.
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Link TicketLab
Fill out the form with requested credentials to permit our data migration tool to access records from your current help desk.
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Link SherpaDesk
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SherpaDesk everything
Once everything's validated, find a quiet time with the least load on the support staff and begin migrating from TicketLab to SherpaDesk.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your SherpaDesk import
Our staff would be more than happy to run a customized migration if you have specific needs.
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