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TicketLab to RSTickets!Pro
migration service

Effortless , no special know how or coding required. A complete TicketLab to RSTickets!Pro data migration software.

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Your best tool for TicketLab to RSTickets!Pro data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose customer info you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the target system and observe the miracle happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer service information.
Simple and easy process

No need to worry about scripting or constantly watch each record moved.

Just link your source and target, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your information comes unite and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our employees have access to your credentials or other information.

You may be certain with HDM no hacker attacks are possible.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from TicketLab to RSTickets!Pro

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in RSTickets!Pro.

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When migrating your data from TicketLab to RSTickets!Pro we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TicketLab to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TicketLab to RSTickets!Pro work

  • Prepare

    Sign up and go to our migration service.

  • Opt and connect your TicketLab service desk with HDM.

  • Connect RSTickets!Pro

    Give the right to access your RSTickets!Pro account.

  • Explain your requirements

    Let us know exactly what parts of your migration you wish to tweak

  • Have your preferences estimated

    We shall investigate your case and send you with a total price and a scope of tasks.

  • Migrate from TicketLab to RSTickets!Pro everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your RSTickets!Pro import

Our staff would be more than happy to perform a custom migration in case you have special needs.
Get a price estimation

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