Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

TicketLab to MetaCaseDesk
migration service

Extremely easy , no special skill set or coding required. A complete TicketLab to MetaCaseDesk data migration software.

More details

The best TicketLab to MetaCaseDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply pick the records you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and see the wonders happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.

Attach the platforms, select records, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

You data is key which is why we developed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in control

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to choose what goes where, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from TicketLab to MetaCaseDesk

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in MetaCaseDesk.

Next

Sustained relation between object and people

When migrating your records from TicketLab to MetaCaseDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from TicketLab to MetaCaseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TicketLab to MetaCaseDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect TicketLab

    Opt and link your TicketLab support desk with HDM.

  • Connect MetaCaseDesk

    Give access to your MetaCaseDesk account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you would like to modify

  • Get your requirements estimated

    We will research your application and get back to you with a cost and a scope of tasks.

  • Migrate from TicketLab to MetaCaseDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your MetaCaseDesk import

Our team would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Book a Call
cancel
%s
— %s