TicketLab to Inmoment Customer Experience (CX)
migration service

Smooth , no special knowledge or coding required. A complete TicketLab to Inmoment Customer Experience (CX) data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from TicketLab to Inmoment Customer Experience (CX)

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in Inmoment Customer Experience (CX).

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When migrating your data from TicketLab to Inmoment Customer Experience (CX) we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from TicketLab to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from TicketLab to Inmoment Customer Experience (CX) work

  • Prepare

    Sign up and go to our migration service.

  • Select and connect your TicketLab support desk with HDM.

  • Grant access to your Inmoment Customer Experience (CX) account.

  • Clarify your needs

    Let us know exactly what parts of your migration you want to tweak

  • Have your needs estimated

    We'll analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from TicketLab to Inmoment Customer Experience (CX) all data

    Move all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Inmoment Customer Experience (CX) import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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