TicketLab to Hiver
migration service
Effortless , no special expertise or coding required. A complete TicketLab to Hiver data migration software.
TicketLab to Hiver
Your best tool for TicketLab to Hiver data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply choose what data you need to migrate and start the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and enjoy the miracle happening.Record completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer support information.Easy process
You don’t have to bother about coding or continuously watch each record transferred.
Just link both platforms, pick what you want to migrate and let the tool do the remainder.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we developed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Guided migration
If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Apart from producing great customer service, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from TicketLab to Hiver
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Hiver.Next
Sustained association between object and people
When migrating your data from TicketLab to Hiver we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TicketLab to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TicketLab to Hiver work
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Prepare
Sign-up and go to our migration service.
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Connect TicketLab
Choose and link your TicketLab service desk with HDM.
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Link Hiver
Grant access to your Hiver account.
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Express your requirements
Let us know what components of your migration you need to adjust
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Have your requirements estimated
We shall investigate your application and send you with a price range and a scope of work.
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Migrate from TicketLab to Hiver everything
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Hiver import
Our staff would be more than happy to run a custom migration if you have specific needs.
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