TicketLab to Eptica Entreprise Suite
migration service
Effortless , no special know how or programming required. A complete TicketLab to Eptica Entreprise Suite data migration tool.
TicketLab to Eptica Entreprise Suite
Your best tool for TicketLab to Eptica Entreprise Suite data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply pick what data you need to move and start the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the target solution and enjoy the magic happening.Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer service details.Automated migration
Scared that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool user friendly as possible.
Connect the help desks, select data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
Information is key which is why we created a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from TicketLab to Eptica Entreprise Suite
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Eptica Entreprise Suite.Next
Sustained relation between object and people
When migrating your data from TicketLab to Eptica Entreprise Suite we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TicketLab to Eptica Entreprise Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TicketLab to Eptica Entreprise Suite work
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Prepare
Register and go to our migration software.
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Connect TicketLab
Opt and connect your TicketLab support desk with HDM.
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Connect Eptica Entreprise Suite
Grant access to your Eptica Entreprise Suite account.
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Clarify your requirements
Let us understand precisely what parts of your migration you wish to tweak
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Get your preferences estimated
We'll investigate your case and get back to you with a total price and a scope of tasks.
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Migrate from TicketLab to Eptica Entreprise Suite everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Eptica Entreprise Suite import
Our staff would be more than happy to perform a custom migration if you have specific requirements.
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