TicketLab to DualDesk
migration service
Effortless , no special expertise or coding required. A complete TicketLab to DualDesk data migration tool.
TicketLab to DualDesk
Your best tool for TicketLab to DualDesk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.Record completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer service information.Automated migration
Scared that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool simple to use as it can possibly be.
Link the platforms, choose records, click ok, and you’re done!
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members have access to your passwords or records.
You may be certain with HDM no hacker attacks are possible.
Record mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we aim to propose the best possible migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from TicketLab to DualDesk
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in DualDesk.Next
Sustained association between object and people
When migrating your data from TicketLab to DualDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from TicketLab to DualDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TicketLab to DualDesk work
-
Prepare
Register and go to our migration tool.
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Connect TicketLab
Select and connect your TicketLab service desk with HDM.
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Link DualDesk
Grant the right to access your DualDesk account.
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Explain your needs
Let us know exactly what components of your migration you would like to adjust
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Get your preferences estimated
We'll analyze your case and send you with a price and a scope of tasks.
-
Migrate from TicketLab to DualDesk everything
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your DualDesk import
Our staff would be more than happy to run a personalized migration if you have particular demands.
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