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TicketLab to DualDesk
migration service

Effortless , no special expertise or coding required. A complete TicketLab to DualDesk data migration tool.

More details

Your best tool for TicketLab to DualDesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.
Record completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer service information.
Automated migration

Scared that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool simple to use as it can possibly be.

Link the platforms, choose records, click ok, and you’re done!

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your passwords or records.

You may be certain with HDM no hacker attacks are possible.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from TicketLab to DualDesk

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in DualDesk.

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Sustained association between object and people

When migrating your data from TicketLab to DualDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TicketLab to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TicketLab to DualDesk work

  • Prepare

    Register and go to our migration tool.

  • Connect TicketLab

    Select and connect your TicketLab service desk with HDM.

  • Grant the right to access your DualDesk account.

  • Explain your needs

    Let us know exactly what components of your migration you would like to adjust

  • Get your preferences estimated

    We'll analyze your case and send you with a price and a scope of tasks.

  • Migrate from TicketLab to DualDesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your DualDesk import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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