TicketLab to CustomerFirst
migration service
Smooth , no special know how or coding required. A complete TicketLab to CustomerFirst data migration instrument.
TicketLab to CustomerFirst
Your best tool for TicketLab to CustomerFirst data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Simply choose the records you need to move and set off with the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the target system and see the magic happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost vital customer service details.Automated migration
Afraid that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool interface user friendly as possible.
Link the help desks, pick records, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
You data is key which is why we designed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to choose what goes where, when it starts, and in what order.
Our tech engineers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer support services, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from TicketLab to CustomerFirst
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in CustomerFirst.Next
Retained association between object and people
When migrating your data from TicketLab to CustomerFirst we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TicketLab to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TicketLab to CustomerFirst work
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Prepare
Sign up and go to our migration tool.
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Connect TicketLab
Opt and connect your TicketLab support desk with HDM.
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Connect CustomerFirst
Give access to your CustomerFirst account.
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Clarify your needs
Let us know exactly what components of your migration you need to fine-tune
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Get your needs estimated
We shall investigate your case and get back to you with a price range and a scope of work.
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Migrate from TicketLab to CustomerFirst everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your CustomerFirst import
Our staff would be more than happy to perform a personalized migration if you have particular needs.
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