TicketLab to Bomgar
migration service
Smooth , no special knowledge or programming required. A complete TicketLab to Bomgar data migration tool.
TicketLab to Bomgar
Your best tool for TicketLab to Bomgar data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and see the miracle happening.Record completion
Move your help desk info in full to make sure that no ticket is missing essential customer support information.Easy process
You don’t have to bother about scripting or constantly control each record moved.
Just link both platforms, choose what you want to take to a new database and allow the tool do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is key which is why we designed a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
Guided migration
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from TicketLab to Bomgar
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Bomgar.Next
Retained association between object and people
When migrating your data from TicketLab to Bomgar we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from TicketLab to Bomgar
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from TicketLab to Bomgar work
Prepare
Sign-up and go to our migration software.
Link TicketLab
Select and link your TicketLab service desk with HDM.
Link Bomgar
Give the right to access your Bomgar account.
Explain your requirements
Let us understand precisely what elements of your migration you want to fine-tune
Get your needs estimated
We will investigate your case and get back to you with a the overall cost and a scope of tasks.
Migrate from TicketLab to Bomgar everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Bomgar import
Our staff would be more than happy to run a custom migration in case you have specific demands.
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