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TicketLab to AnswerHub
migration service

Trouble-free , no special know how or programming required. A complete TicketLab to AnswerHub data migration instrument.

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The best TicketLab to AnswerHub tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and see the wonders happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer service information.
Automated tool

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Attach the platforms, choose records, click ok, and the migration is ready!

Data maintenance

Your customer data migrates unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

Data mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we work to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from TicketLab to AnswerHub

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in AnswerHub.

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Sustained relation between object and people

When migrating your records from TicketLab to AnswerHub we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TicketLab to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TicketLab to AnswerHub work

  • Get ready

    Register and go to our migration wizard.

  • Connect TicketLab

    Choose and connect your TicketLab service desk with HDM.

  • Connect AnswerHub

    Give access to your AnswerHub account.

  • Describe your business needs

    Let us know exactly what components of your migration you would like to modify

  • Get your requirements estimated

    We'll research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from TicketLab to AnswerHub everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your AnswerHub import

Our team would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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