Ticketing Application for Office 365 to Track-It!
migration service

Extremely easy , no special expertise or programming required. A complete Ticketing Application for Office 365 to Track-It! data migration software.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to switch from Ticketing Application for Office 365 to Track-It!

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in Track-It!.

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Sustained connectivity between object and people

When migrating your records from Ticketing Application for Office 365 to Track-It! we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Ticketing Application for Office 365 to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Ticketing Application for Office 365 to Track-It! work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Ticketing Application for Office 365

    Choose and link your Ticketing Application for Office 365 support desk with HDM.

  • Give access to your Track-It! account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Get your preferences estimated

    We will investigate your case and send you with a cost and a scope of work.

  • Migrate from Ticketing Application for Office 365 to Track-It! all data

    Move all your customer service records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Track-It! import

Our team would be more than happy to run a customized migration if you have specific needs.
Get a price estimation
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