Ticketing Application for Office 365 to SolarWinds Service Desk (Samanage)
migration service

Trouble-free , no special knowledge or programming required. A complete Ticketing Application for Office 365 to SolarWinds Service Desk (Samanage) data migration instrument.

More details
Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from Ticketing Application for Office 365 to SolarWinds Service Desk (Samanage)

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in SolarWinds Service Desk (Samanage).

Next

Sustained connectivity between object and people

When migrating your records from Ticketing Application for Office 365 to SolarWinds Service Desk (Samanage) we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Ticketing Application for Office 365 to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Ticketing Application for Office 365 to SolarWinds Service Desk (Samanage) work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Ticketing Application for Office 365 to SolarWinds Service Desk (Samanage).

  • Connect Ticketing Application for Office 365

    Fill out the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SolarWinds Service Desk (Samanage) everything

    When everything's tested, find a quiet time with the least load on the support staff and start migrating from Ticketing Application for Office 365 to SolarWinds Service Desk (Samanage).


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SolarWinds Service Desk (Samanage) import

Our team would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation
Book a Call
cancel
%s
— %s