ThoughtBuzz import
in a few clicks

Without devs, delays and hustle. Via robust data import wizard.

Secure and Safe

Your passwords along with records are safe with us and will be used for import solely.

Swift & Furious

It takes you no longer than 15 minutes to set up the import to ThoughtBuzz and start the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to ThoughtBuzz
using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Easy to understand wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration allows you to automatically move custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to ThoughtBuzz with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Objects you may import to ThoughtBuzz

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to ThoughtBuzz in six simple steps

Get ready

Register and go to our migration wizard.
Connect source Help Desk

Pick and connect your source support desk with HDM.
Connect ThoughtBuzz

Give access to your ThoughtBuzz account.
Express your business needs

Let us know what elements of your migration you need to adjust
Have your needs estimated

We will analyze your application and send you with a price and a scope of work.
Import to ThoughtBuzz all data

Transfer all your customer support information in a single push.

We always keep all data secure

We consider safety very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure your data is protected.

Read our security manual

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To ThoughtBuzz

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.