ThoughtBuzz import
in a few clicks
Without devs, delays and hustle. Via robust data import wizard.
Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.Swift & Furious
It takes you no longer than 15 minutes to set up the import to ThoughtBuzz and start the test data transfer.All Data Import
HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.
Security first
We do not share any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.Next
Easy to understand wizard to setup import
Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.Next


Alternative and powerful field mapping
Only Help Desk Migration allows you to automatically move custom fields, as well as map their destination.Next
Maintained relations between objects and people
All tickets will be imported to ThoughtBuzz with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.Next

Objects you may import to ThoughtBuzz
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Companies
Folders
Import data to ThoughtBuzz in six simple steps
Get ready
Register and go to our migration wizard.
Connect source Help Desk
Pick and connect your source support desk with HDM.
Connect ThoughtBuzz
Give access to your ThoughtBuzz account.
Express your business needs
Let us know what elements of your migration you need to adjust
Have your needs estimated
We will analyze your application and send you with a price and a scope of work.
Import to ThoughtBuzz all data
Transfer all your customer support information in a single push.
We always keep all data secure
We consider safety very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure your data is protected.
Price estimation
Automated Migration price
During automated migration we transfer records , including relations between them.
Have any questions?
Voice of the buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT