ThoughtBuzz to VI Service Desk
migration service

Trouble-free , no special know how or coding required. A complete ThoughtBuzz to VI Service Desk data migration instrument.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from ThoughtBuzz to VI Service Desk

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in VI Service Desk.

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Sustained association between object and people

When migrating your records from ThoughtBuzz to VI Service Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ThoughtBuzz to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from ThoughtBuzz to VI Service Desk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect ThoughtBuzz

    Select and connect your ThoughtBuzz service desk with HDM.

  • Grant the right to access your VI Service Desk account.

  • Detail your business needs

    Let us understand precisely what elements of your migration you want to tweak

  • Get your requirements estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from ThoughtBuzz to VI Service Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your VI Service Desk import

Our team would be more than happy to perform a personalized migration if you have specific demands.
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