ThoughtBuzz to ServiceNow
migration service

Smooth , no special knowledge or coding required. A complete ThoughtBuzz to ServiceNow data migration software.

More details
Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from ThoughtBuzz to ServiceNow

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in ServiceNow.

Next

Maintained association between object and people

When migrating your data from ThoughtBuzz to ServiceNow we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from ThoughtBuzz to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from ThoughtBuzz to ServiceNow work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from ThoughtBuzz to ServiceNow.

  • Complete the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceNow everything

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from ThoughtBuzz to ServiceNow.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ServiceNow import

Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation
Book a Call
cancel
%s
— %s