ThoughtBuzz to Qelp
migration service

Effortless , no special knowledge or coding required. A complete ThoughtBuzz to Qelp data migration software.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from ThoughtBuzz to Qelp

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Qelp.

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Sustained connection between object and people

When migrating your data from ThoughtBuzz to Qelp we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ThoughtBuzz to Qelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from ThoughtBuzz to Qelp work

  • Prepare

    Sign up and go to our migration tool.

  • Connect ThoughtBuzz

    Pick and connect your ThoughtBuzz service desk with HDM.

  • Connect Qelp

    Grant access to your Qelp account.

  • Express your business needs

    Let us know exactly what aspects of your migration you wish to modify

  • Get your requirements estimated

    We'll research your case and send you with a price range and a scope of work.

  • Migrate from ThoughtBuzz to Qelp all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Qelp import

Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation
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