ThoughtBuzz to Kapdesk
migration service

Trouble-free , no special expertise or coding required. A complete ThoughtBuzz to Kapdesk data migration software.

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Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from ThoughtBuzz to Kapdesk

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in Kapdesk.

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Maintained connectivity between object and people

When migrating your records from ThoughtBuzz to Kapdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ThoughtBuzz to Kapdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ThoughtBuzz to Kapdesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect ThoughtBuzz

    Select and connect your ThoughtBuzz support desk with HDM.

  • Connect Kapdesk

    Grant access to your Kapdesk account.

  • Express your needs

    Let us understand precisely what components of your migration you need to fine-tune

  • Get your needs estimated

    We'll research your case and get back to you with a price and a scope of tasks.

  • Migrate from ThoughtBuzz to Kapdesk all data

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Kapdesk import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation
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