ThinkOwl import
in a few clicks

Without developers, timelack and hustle. With step-by-step ThinkOwl import setup form.

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ThinkOwl import tool you’ve been looking for

Now, there’s no need to worry about any help desk import troubles. Total migration from platform to platform with HDM swift and simple.
Save time & money
Lower process cost, a speedy import to the new platform, and no need to develop the migration method. Get all of this with HDM service.
Simple process
Simply prepare your information for the import in advance and begin moving your records. No need to do everything alone.
Essential custom records with you
Regardless of your reasons, import your historical data to the target platform to keep up with customer data easier.
Automatic import services

Why waste time transferring records manually when a machine can deal with it?

Our migration tool will manage every record so you don’t need to.

Preserved data structure

With HDM, you don’t have to be concerned that all of your migrated ticket data will end up somehow scattered.

Whether it is the requester info or customer contacts, all of this is accounted for.

Your info is safe

When you provide your access credentials to our migration tool, you can rest assured.

Only the employees that directly work with your migration will have access to your profile info.

All the records is guarded by the data encryption systems from any electronic attacks.

Data mapping

Choose what piece of info will migrate to your new platform yourself.

During the data migration, you can choose what records will cut and what will stay.

Ease of use

The entire process was deliberately created to let users to complete the migration on their own.

It’s not necessary to have advanced skills or proprietary knowledge, just follow the on-screen hints.

Clients first

One of the main principles of our team is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer support, we won’t stop there.

Why import data to ThinkOwl utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.


Easy to get around wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration helps you to instantly transfer custom fields, as well as map their location.


Preserved relations between objects and people

All tickets will be imported to ThinkOwl with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.


Relations illustration

Objects you may import to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to ThinkOwl in several easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and link your source support desk with HDM.

  • Grant the right to access your ThinkOwl account.

  • Outline your business needs

    Let us know what components of your migration you would like to tweak

  • Get your preferences estimated

    We'll analyze your application and send you with a the overall cost and a scope of work.

  • Import to ThinkOwl all data

    Move all your customer support records in a single push.

We keep your data safe

We take security very seriously and have developed an in-depth set of practices, technologies, and policies to help guarantee your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

ThinkOwl import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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