96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ThinkOwl import
in a few clicks

Without developers, timelack and hustle. With step-by-step ThinkOwl import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import only.
Fast & Furious
It will take you no longer than 20 minutes to set up the import to ThinkOwl and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely where you want them to be.

Why import data to ThinkOwl utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

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Easy to get around wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Elective and powerful field mapping

Only Help Desk Migration helps you to instantly transfer custom fields, as well as map their location.

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Preserved relations between objects and people

All tickets will be imported to ThinkOwl with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.

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Objects you may import to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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Import data to ThinkOwl in several easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and link your source support desk with HDM.

  • Grant the right to access your ThinkOwl account.

  • Outline your business needs

    Let us know what components of your migration you would like to tweak

  • Get your preferences estimated

    We'll analyze your application and send you with a the overall cost and a scope of work.

  • Import to ThinkOwl all data

    Move all your customer support records in a single push.

We keep your data safe

We take security very seriously and have developed an in-depth set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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ThinkOwl import in a few clicks

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