ThinkOwl to USU Valuemation (ITSDM)
migration service

Smooth , no special knowledge or coding required. A complete ThinkOwl to USU Valuemation (ITSDM) data migration software.

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Your best tool for ThinkOwl to USU Valuemation (ITSDM) data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just choose what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and enjoy the magic happening.
Record completion
Transfer your help desk data in full to make sure that no ticket is missing vital customer service details.
Automated migration

Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we created a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Simple & effective

In just a couple of clicks it is possible to select what goes where, when it starts, and how.

Our software considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Outside of producing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from ThinkOwl to USU Valuemation (ITSDM)

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in USU Valuemation (ITSDM).

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Sustained connectivity between object and people

When migrating your data from ThinkOwl to USU Valuemation (ITSDM) we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to USU Valuemation (ITSDM) work

  • Prepare

    Sign up and go to our migration service.

  • Select and connect your ThinkOwl support desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give the right to access your USU Valuemation (ITSDM) account.

  • Describe your business needs

    Let us know exactly what elements of your migration you would like to modify

  • Have your preferences estimated

    We'll analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from ThinkOwl to USU Valuemation (ITSDM) all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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