ThinkOwl to Track-It!
migration service
Effortless , no special know how or coding required. A complete ThinkOwl to Track-It! data migration software.
ThinkOwl to Track-It!
Your best tool for ThinkOwl to Track-It! data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on what data you need to move and set off with the transition right away.Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and enjoy the magic happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer service details.Simple and easy process
No need to worry about coding or constantly watch each record transferred.
Just attach both platforms, tick what you want to take to a new database and allow the system deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
Information is everything which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from ThinkOwl to Track-It!
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Track-It!.Next
Retained link between object and people
When migrating your data from ThinkOwl to Track-It! we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ThinkOwl to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ThinkOwl to Track-It! work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from ThinkOwl to Track-It!.
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Connect ThinkOwl
Fill out the form with required credentials to permit our data migration tool to access records from your current help desk.
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Link Track-It!
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Track-It! all data
Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from ThinkOwl to Track-It!.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Track-It! import
Our staff would be more than happy to perform a customized migration in case you have specific demands.
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